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FAQ's
FAQ'S
Cupcake FAQ's and tips TOP
Suggestions and Tips:
-Cupcake Bath Bombs are a fun and unique way to relax and rid your body of unwanted stress. These fabulous confections are not only wonderful to look at but they also do great things for your hard working body, as they contain ingredients that soften the water and nourish your skin at the same time, all while dealing out some serious aroma therapy.
-Bath products at Swanky Sweet Pea are made fresh to order. This guarantees our customers a fresh product. You wouldn't eat a stale cupcake would you? Of course not, so we don't expect you to use a stale cupcake bath bomb either!
-The cupcake bath bomb "baking" process normally takes 3-4 days to bake and completely harden in order for these tempting treats to arrive safely at their destination. Please keep this in mind as this time is additional to the 3-4 days for UPS Ground shipping.
-Research has shown that retailers who keep a healthy stock of cupcakes have increased sales.
-A good rule of thumb for steady cupcake sales is to not let your supply get below 10 to 20 cupcakes. An abundance of cupcakes on display has shown an increase in sales for retailers.
-A good lead time for placing your order or re-order is approximately 2 weeks before the desired cupcakes are needed, even though average turn around time from start to ship out is only 1 week during normal business flow. This also leaves 3-4 days for your order to arrive UPS Ground.
-Please keep in mind that during certain busy times, average turn around time may be longer than 1 week due to an influx or orders. If this occurs, it will be posted on the Home Page as well as an email notification from Swanky Sweet Pea. Customers are more than welcome to email or call with production time inquiries.
Bath Line Ingredients TOP
Cupcake Bath Bomb Ingredients:
Sodium lauryl sulfate, sodium bicarbonate, citric acid, meringue powder, cream of tartar, powdered sugar, witch hazel, fragrance, colorant. External use only. Discontinue use if irritation occurs. Please note that bath products with Vanilla fragrance may discolor over a length of time.
Out on the Sea salt scrub:
Fine Sea Salt, distilled water, Glycerin, Sorbitol, Sodium Cocoyl Isethionate, Disodium Lauryl Sulfosuccinate, Sodium Chloride, propylene glycol, Phenoxyethanol, Methylparaben, Ethylparaben, Propylparaben, Butylparaben, Isobutylparaben, Tetrasodium EDTA, vegetable glycerin, fragrance, colorant. External use only. Discontinue use if irritation occurs.
Bath Truffles:
Cocoa butter, citric acid, sodium bicarbonate, corn starch, fragrance, colorant. External use only. Discontinue use if irritation occurs. This product may cause tub to become slippery, use caution when exiting tub and rinse down surface after use to prevent injury.
Beautylicious Body Butter:
Distilled water, Glycerin, Sorbitol, Sodium Cocoyl Isethionate, Disodium Lauryl Sulfosuccinate, Sodium Chloride, propylene glycol, Phenoxyethanol, Methylparaben, Ethylparaben, Propylparaben, Butylparaben, Isobutylparaben, Tetrasodium EDTA, vegetable glycerin, fragrance, colorant. External use only. Discontinue use if irritation occurs.
Shower Gel:
Liquid Goats Milk Enhanced with Silk and Shea Butter: Deionized water, Heliantus Annus (Sunflower Oil), Cocos Nucifera (Coconut Oil), Butyrospermum Parkii (Shea Butter), Potassium Hydroxide, Goat Milk, Citric Acid, Silk Fiber, fragrance, colorant. External use only. Discontinue use if irritation occurs.
Swanky Suds:
Coconut Oil, Palm Oil, Safflower Oil, Glycerin (kosher, of vegetable origin), Goats Milk, Purified water, Sodium Hydroxide (saponifying agent), Sorbitol (moisturizer), Sorbitan Oleate (emulsifer), Soybean protein (conditioner), Titanium Dioxide (mineral whitener used in opaque soaps), fragrance, colorant. External use only. Discontinue use if irritation occurs. Please note that due to all natural ingredients, some fragrance selections may cause soap to discolor over period of time.
Shipping Policy TOP
What is your Shipping Policy?
Please allow 3-5 days for shipping. All orders are shipped using UPS Ground and sometimes USPS when only a small single item is ordered. UPS Ground does not pick-up or deliver on Saturdays. Swanky Sweet Pea does not profit from any shipping charges. If your item is needed sooner than estimated time, please email swankysweetpea@live.com or call 253-267-5914 to discuss. Extra charges may apply, however, we will do everything we can to process your request.
Shipping to Alaska, Hawaii will have an extra charge. After your order has been placed you will be emailed with an invoice for the additional shipping costs. Orders are put on hold until full payment is received.
See cupcake faq's and tips for additional production times.
How Long Will My Order Take? TOP
Please note that production time varies for every item and size of order.
Bath products at Swanky Sweet Pea are made fresh to order. This guarantees our customers a fresh product. You wouldn't eat a stale cupcake would you? Of course not, so we don't expect you to use a stale cupcake bath bomb either! Cupcake Bath Bombs take atleast 3-4 days for production and 1 day more to be shipped. This is crucial for a safe arrival. Average turn around time for anything on the bath line is currently 1 week from start of production to ship out. Please note this should be added on to standard UPS Ground shipping time. If turn around time is more than 1 week due to an influx of orders, it will be posted on the Home Page as well as an email notification from Swanky Sweet Pea.
Custom TOP
Do you accept custom orders?
All custom orders can be addressed to swankysweetpea@live.com or call at 253-267-5914 and we would be glad to work with you on your idea. Most of the time, custom can be accomplished for no extra charge. There are no cancellations or refunds on custom orders. Thank you for your understanding. Safety TOP
Safety Disclaimer
Products may contain small parts that may pose a choking hazard to children. Please do not allow children to handle or play with products from Swanky Sweet Pea. We suggest our bath products are for adults only as children sometimes have sensitive skin and even though they look good enough to eat, they are only for the tub! Such products that contain cocoa butter may cause the tub to become a little slippery so please use caution when exiting the bath. Swanky Sweet Pea is not responsible for any adverse reactions to products, as there is an available list of ingredients listed above. Please see this before purchasing or using any of our products if you have any known allergy. Thank you. Cupcake Bath Bomb Packaging TOP
Cupcake Bath Bomb Disclaimer
Swanky Sweet Pea products are packed with the confidence of a safe arrival. Each cupcake bath bomb is packed individually in 1 1/2 inch bubblewrap, then safely cushioned with even more bubblewrap. If for any reason your shipment was damaged during the shipping process, tracking information is available upon request and a value of up to $100.00 on all shipments is made if a claim is needed with UPS.
Bath Bomb/Truffle Directions TOP
How do I use my Cupcake Bath Bomb/Bath Truffle?
Just drop into tub of warm water, and start indulging! Cupcakes can be used as a single serving, or you can even break them into 2-3 pieces to enjoy multiple uses. Frosting may also be used as an exfoliator or simply discarded. Frosting takes longer to dissolve and soften than the bottom of a cupcake. Please note that bath products with Vanilla fragrance may discolor over a length of time.
Simply drop our tempting truffles into a tub of warm water and relax! These little guys are loaded with scent and cocoa butter to give you an ultimate relaxing experience. Tub may be slippery due to cocoa butter so please wipe down tub after use and always use caution to exit. Body Butter/Scrub/Frosting facts TOP
How rich is your Body Butter/Scrub?
We are confident that you will be amazed at how rich our body butters and scrubs are. A little goes a long way with these products, as well as the body frosting, so you will get the best bang for your buck with these items. This will last any lady a very long time! Latte Lingerie facts TOP
Can I wash my latte lingerie?
Although each and every piece of lingerie is treated with ScotchGuard, please spot clean your latte lingerie if anything happens to get on it. We do not suggest machine washing these little numbers. Return Policy TOP
What is your return policy?
This depends on the product ordered, we try our best to accomodate everyone so please call or email swankysweetpea@live.com to discuss any returns. Thank you! All-natural and eco-friendly facts TOP
Swanky Sweet Pea bath ingredients are from companies that are very eco-friendly and DO NOT test on animals. Most of the packaging for products is either gusset, or PETA plastic, which is much more friendly to the environment than other plastic and packaging. We also suggest re-using our plastic gift boxes for other purposeful uses. Our shower gel and soap products contain some all-natural ingredients and the glycerin is kosher, of vegetable origin. Please note that due to all natural ingredients, some fragrance selections may cause soap to discolor over a long period of time.
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