Second question asked most often. "So this will ship like, tomorrow, right?" Swanky products are made fresh to order. You wouldn't EAT a stale cupcake, so we wouldn't expect you to BATHE with one either. All of our products are made in large batches at once, packaged, then pulled for orders. What is a "batch" of orders? This is numerous orders all at once, depending on the season, scale of this also varies making lead times shorter, or longer. Either way it is on average thousands of units at once time, across all products. This means that frosting has to dry, soap has to harden, packaging has to be done, then orders are pulled for shipment. See that merengue? Hand frosted, piped and sprinkled. See those cookies? Chocolate chips are hand painted. See those cupcake soap pops? Hand colored and poured. Those raspberries? Hand poured as well. Classic bombs? Hand packed into presses and hand sealed. All of our products are done this way, which as you would guess, takes time. There is pride that goes with manufacturing by hand, as opposed to automation. Yes, it may take slightly longer, but to give the customer something unique and handmade in the U.S.A. not only supports our economy, but gives them something that they can be happy about giving to someone else. Some times we have products in inventory from over production so depending on order specifics, we may be able to pull your order right away, but this is not a normal scenario as we like to give you the freshest product possible. Although our products do not have a "shelf life" or expiration, suggested use is within 6 months. This gives you the maximum aromatic fragrance and use of their oils. Products that have a vanilla base will tend to discolor over time, and lessen in their potency. However, bombs themselves will always perform the same. We always try to accommodate rush orders, but as you can imagine with manufacturing done the way it is makes this difficult, or when numerous retailers need a rush order, how do we prioritize? We do the best we can. This is why we always suggest ordering/reordering 3 weeks before the product is needed. This allows for 1 week in transit, and time for production. Thank you for your business and as always we look forward to serving you!
If there is one question we always receive from our valued customers, it is "Do you have any suggestions on how I should display your products?" The answer is: Absolutely! After many years of markets, showrooms, and our own retail locations, we can say that displaying your product to look inviting to your customers is definitely key to guaranteed sales. Even though our fabulous products sell themselves, a little extra effort never hurt anybody!
Since our products are dessert inspired, this gives you an easy start. With apothecary jars available just about anywhere, running to your local outlet or retail locations such as Target, or TJ Maxx, will give you the best bang for your buck. Start by stacking your jar with some "filler" such as colored shred to give it some height. You don't want your customers to have to dig inside the jar per say just to see what the product looks like, but more so want it to be right there atop in plain view. Different size jars for different size product always makes for an excellent display. Cake tiers and cupcake stands are a must! These will also help you give your display the most attention so it stands out and increases sales.
Our smaller items we love to suggest putting in a jar right at the point of sale counter for the customers who maybe already have something larger they are purchasing, and then grab these items as an "add on" gift. Maybe they are just getting a card for someone as a little something, why not suggest a Macaron Soap or Bath Truffle to slide in with it? This is an easy upsell for under $5.00. Above are some pics for suggested display of various products from the bakery. Good luck and have FUN with your display. Remember also that a healthy display is proven to increase sales so be sure to order enough to give you that, such as our If it were my store pre-pack. Thank you for your business as always and we look forward to serving you!