See why thousands of retailers choose Swanky Sweet Pea, a truly unique product line .
COMMONLY ASKED QUESTIONS
WHAT IS YOUR ORDER MINIMUM?
Swanky Sweet Pea supplies products for retailers and corporations of all sizes without an order minimum. However, a larger display has shown significant higher sales, with a suggested minimum order of at least $250.
HOW LONG WILL IT TAKE?
-STAFF work hard to produce millions of high quality products each year for thousands of retailers. Items are made in date range batches so everything is guaranteed fresh. -LEAD TIMES are 2 weeks due to high demand of product and may be slightly extended during volume during peak seasonal fulfillment. Orders may ship sooner than posted lead times during slower seasons. -TRACKING is sent to email when order is fulfilled, not at the time of order placement. -LEAD TIMES do not include transit times with FedEx Ground. -Be prepared and order any necessary restock at least 3 weeks in advance as to always have a healthy display for your customers.
HOW IS PAYMENT PROCESSED?
All payments are processed when the order is placed. Lead times are 2 weeks or less, depending on seasonal volume. Please keep this in mind when making your purchase. All cancellations must be done within 48 hours of order being placed, no exceptions.
Do you offer custom manufacturing or PRIVATE LABELING?
Private label and custom manufacturing no longer available due to the high volume of already existing product on the Swanky Sweet Pea line. If you are a promotional company for large national chains that is seeking this type of option you may email firstname.lastname@example.org regarding possibilities. All product is manufactured then packaged/labeled in mass quantities in compliance with production guidelines. For this reason, instructions or requests for product to not be labeled are not accepted.
REFUNDS OR EXCHANGES?
Due to the nature of product there are no returns or refunds on bath and body products, this includes private label custom orders for any reason. If your order is damaged in transit, please provide photo documentation, and a refund will be processed for the damages. Order cancellation must be done within 48 hours of placement.
WHAT IS THE SHELF LIFE OF PRODUCTS?
For best results, use product within 6 mos. of purchasing. Bath bombs do not necessarily have a "shelf life", as they will always perform the same, however, fragrance strength diminishes over time. DO NOT expose your bath bombs or soaps to high humidity or direct sunlight. This will cause unwanted moisture residue, condensation, or fading of mica colorants.
DOES YOUR PRODUCT COME READY TO PUT OUT AND SELL?
Product comes fully protected from shop wear by being shrink wrapped with Swanky Sweet Pea product label and/or satin ribbon. This means all you have to do is simply unwrap, price and you are ready to go. No primping necessary.
Each shipment comes with a features and benefits rack card and promotional offer.
LARGE ORDER LEAD TIMES
Manufacturing is our specialty. A normal month at the facility outputs over 100,000 units between bath bombs, soaps, salts and more. Lead times are as listed above and may be extended for any reason during times of high volume.