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COMMONLY ASKED QUESTIONS |
IS THERE A WAY TO TRACK MY ORDER?
HOW LONG WILL IT TAKE?
HOW IS PAYMENT PROCESSED?
All payments are processed when the order is placed. Please check posted lead times to know when to expect your shipment. All cancellations must be done within 48 hours of order being placed, no exceptions. DO YOU OFFER PRIVATE LABELING?
Yes, see our Private Labeling page for details. REFUNDS OR EXCHANGES?
Due to the nature of product there are no returns or refunds on bath and body products, this includes private label custom orders for any reason. If your order is damaged in transit, provide photo documentation, and a refund will be processed for the amount of damages. Product is done in mass "batch" quantities by date after order is placed then packaged and shipped in the order it was received . For this reason all cancellations must be made within 48 hours of order placement. Be sure to double check lead times before completing your order. WHAT IS THE SHELF LIFE OF PRODUCTS?
For best results, use product within 6 mos. of purchasing. Bath bombs do not necessarily have a "shelf life", as they will always perform the same, however, fragrance strength diminishes over time. DO NOT expose your bath bombs or soaps to high humidity or direct sunlight. This will cause unwanted moisture residue, condensation, or fading of mica colorants. DOES YOUR PRODUCT COME READY TO PUT OUT AND SELL?
Product comes fully protected from shop wear by being shrink wrapped with adhesive product label and/or satin ribbon. This means all you have to do is simply unwrap, price and you are ready to go. No primping necessary. If for any reason your shipment is damaged due to it's travels along the way, please provide photo proof and any necessary refunds will be given. Each shipment comes with a features and benefits rack card and promotional offer. LARGE ORDER LEAD TIMES
Manufacturing output for larger custom orders depends on quantity. A normal month at the facility can output over 1,000,000 units between bath bombs, soaps, salts and more. No matter the lead time, you always receive excellent quality and high profit with our handmade, hand packaged products made in the U.S.A. and can email sales@swankysweetpea.com for details. What ingredients are in your products?
Sodium bicarbonate, citric acid, shea butter, sweet almond oil, coconut oil, witch hazel, mica color, premium fragrance, sea salt. May also contain candy sprinkles and fine glitter. How can I sample a product?
The best way to get a sample is to order just 1 of any item you want to try. Use promo code SAMPLE2020 to get Free Shipping on your order. Do you ship internationally?
We do not ship internationally at this time, but we are happy to ship to a US-based forwarding address. How are your Bath Bombs Made?
Our bombs are each made by hand, resulting in a higher quality product, both in hand-feel, bathtub performance, and overall aesthetic. Are the Bath Bombs vegan?
Yes, but some of our soaps are made with goats milk. Are the Bath Bombs All Natural?
All ingredients in our bath bombs are natural, unless you specifically ask us to include something that is not. Do your Bath Bombs contain SLS
No, all ingredients in our bath bombs are natural, unless you specifically ask us to include something that is not. Do your Bath Bombs contain Parabens?
No, All ingredients in our bath bombs are natural, unless you specifically ask us to include something that is not. Is the citric acid that is used in the bombs natural?
Yes. Do you Dropship?
No, we do not offer dropshipping. Can you mold our logo on to the physical bath bomb?
Yes, with a 1000 minimum order. We charge $250 for the original mold, which becomes your property. What is the smallest bath bomb you make?
The smallest bomb size that we make is a 3.5oz bomb (2-inch diameter). Are bombs foam and floating on the water?
Our stock bombs do not float on the water. You may submit to us your recipe and we can follow your spec if you would like to create a custom bomb that performs in a specific way. Does the dye leave a mark on the bathtub?
Our bombs do not leave a mark on the bath tub if Poly 80 is added to your mix. For shipment, what are the standard contents within the box for reducing breakage?
Divide. How can I order Samples?
The best way to get a sample is to order just 1 of any item you want to try. How do custom labels work?
Add a Label adds your unique label to our usual products. 50 SKU minimum order required. The easiest way to get started with a custom order is through our Add a Label page. The minimum order to add your own label to our bath bombs is 50 units. What is Private Label?
Private Label is for creating a unique formula, color, shape, scent, etc. that is just for your business. The minimum order for completely custom products is 1000 units. Tell us more about what you're wanting and the total quantity, and we will provide a quote and more details. How big is the label for bath bombs?
Each bomb gets a 1.5 inch circular sticker on the bottom, which we custom print with any graphic that you provide us with. We always stick the label to the bottom of the bath bomb, and then shrink wrap it, ensuring that the label cannot be accidentally torn or peeled off during handling or transportation. It's there until the packaging is intentionally removed. What are the label sizes for other products?
Label sizes for your custom graphic, if desired (please submit as a jpeg, or png). Bath bombs - 1.5 inch circular Shower steamers – 1.5 inch circular Petite pot bath bomb - 1.5 inch circular Cake pops - 1.5 inch circular Cupcake soap pops - 1.5 inch circular Bath truffles – 1.5 inch circular Donut soaps - 2 inch circular Retro Salt Shakes - 3 inch circular Bath salts in plastic screw-top jar - 2 inch x 4 inch rectangular (clear) Bath salts in stand-up pouch - 2 inch x 4 inch rectangular (clear) Whipped Soap - 2 inch x 4 inch rectangular (clear) Do the Bath Bombs come shrink wrapped?
Yes! each bath bomb comes individually shrink wrapped, including the cupcakes and soap products. We can accommodate any different packaging that you may desire, but you would have to design and send us that packaging. What size are the boxes for cupcakes?
Our cupcakes come in 3x3x3 inch plastic boxes. What options do I have for private label orders?
You can provide your own fragrances or specify anything specifically. We will sign an NDA with you for your custom recipe We can customize colors, scents, and other ingredients for you if you order a minimum of 1000 units per custom recipe. We can accommodate any different packaging that you may desire, but you would have to design and send us that packaging. We can also have a custom mold created for you, which would incur a one-time fee of $250. We can package in any box or bags that you provide to us with a minimum quantity order. Yes, we can add gold glitters! :) That's our specialty! Are you able also to make absolutely custom bomb? If yes, what is the minimum order quantity for this? We are able to make fully custom bombs; the minimum order for this is 1000 units. Would it be possible to add more fragrance to our bath bombs?
Yes, for an additional fee extra fragrance can be added to our bath bombs. What is the shelf life?
6 months. What is the best condition for the bombs?
Keep in a cool, dark place for extended shelf life. Pricing: 3.25 oz Bath Bombs
Bath bombs (3.25oz) (MOQ 50) Per scent/color Less than 100 units - $1.89/each 100 units - $1.79/each 500 units - $1.69/each 1000 units - $1.59/each 2500 units - $1.49/each 5000 units - $1.39/each 10000 units - $1.29/each Pricing: 6 oz Bath Bombs
Pricing: 8 oz Bath Bombs
Bath bombs (8oz) (MOQ 50) Per scent/color Less than 100 units - $1.99/each 100 units - $1.89/each 500 units - $1.79/each 1000 units - $1.69/each 2500 units - $1.59/each 5000 units - $1.49/each Pricing: Shower Steamers
Shower Steamers (1.5 inch cube) (MOQ 50) Per scent/color Less than 100 units - $1.89/each 100 units - $1.80/each 500 units - $1.71/each 1000 units - $1.62/each 2500 units - $1.54/each 5000 units - $1.46/each 10000 units - $1.39/each Pricing: Popsicles
Soap popsicles (MOQ 50) Per scent/color 50 units - $3.25/each 100 units - $3.09/each 500 units - $2.93/each 1000 units - $2.79/each 2500 units - $2.65/each Pricing: Petite Pot Bath Bombs
Petite pot bath bomb (MOQ 50) Per scent/color 50 units - $2.99/each 100 units - $2.90/each 500 units - $2.81/each 1000 units – $2.73/each 2500 units - $2.65/each Pricing: Bath Salts in Stand Up Pouch
Bath salts in stand-up pouch (MOQ 50) Per scent/color 50 units of one type - $2.99/each 100 units of one type - $2.84/each 500 units of one type - $2.70/each 1000 units – $2.56/each 2500 units - $2.44/each Pricing: Bath Salts in Screw-Top Jar
Bath salts in plastic screw-top jar (MOQ 50) Per scent/color 50 units of one type - $4.99/each 100 units of one type - $4.74/each 500 units of one type - $4.50/each 1000 units – $4.28/each 2500 units - $4.06/each Pricing: Retro Salt Shakes
Retro Salt Shakes (MOQ 50) Per scent/color 50 units of one type - $3.99/each 100 units of one type - $3.79/each 500 units of one type - $3.60/each 1000 units – $3.42/each 2500 units - $3.25/each Pricing: Donut Soaps
Donut Soaps (MOQ 20) Per scent/color 50 units - $3.56/each 100 units - $3.38/each 500 units - $3.22/each 1000 units - $3.05/each 2500 units - $2.90/each Pricing: Whipped Soap
Whipped Soap (MOQ 50) Per scent/color 50 units - $5.99 100 units - $5.69/each 500 units - $5.41/each 1000 units – $5.14/each 2500 units - $4.88/each What is the cost for modifying the bath bomb or product?
Pressing flowers or tea into the top will add an additional $0.05/each Assembling and packing into special packaging is an additional $0.05/each - $0.10/each. Customer must provide packaging. We can insert objects into the bombs for an additional $0.06/each. Turnaround time: 7 business days. Add-ons: - Special ingredients such as SLS, Coco Betaine, etc (priced individually) - Pressing flowers or tea into the top will add an additional $0.05/each - Gold/silver paint on top surface will add an additional $0.09/each - Assembling and packing into special packaging is an additional $0.05/each - $0.10/each. Customer must provide packaging. - We can insert objects into the bombs for an additional $0.06/each. What are the ingredients?
-You can provide your own fragrances or specify anything specifically. -We use mica colorants, but can use anything you specify. -These are the general ingredients in our products: Sodium bicarbonate, citric acid, shea butter, sweet almond oil, coconut oil, witch hazel, mica color, premium fragrance, sea salt. May also contain candy sprinkles and fine glitter. -Shower Steamers: Ingredients: Sodium bicarbonate, citric acid, water, mica color, premium fragrance, CBD. I'm seeking products I can carry regularly in my store.
We recommend starting with one of our Assorted Packs. Starter Pack: https://www.swankysweetpea.com/store/p62/HOT_SELLER%21__If_It_Were_My_Store_Starter_Pre-Pack_.html Contains: 72 classic bath bombs $1.88 each 6 assorted jar bath salts $7.00 each 6 assorted donut soaps $3.75 each 4 retro salt shakes $6.00 each Pre-Pack: https://www.swankysweetpea.com/store/p117/Store_Pre-Pack_%3A_Wholesale_Pricing.html Contains: 72 classic bath bombs Do you do jewelry bath bombs?
We can insert jewelry into bath bombs. This requires a minimum order of 1000. To get started we would need to receive some inserts for sampling. We ask for $100 to cover the costs of creating samples and experimenting with your unique inserts. Do you ship internationally?
No, but we can ship to a US forwarding address or make arrangements with your shipper. Can the label be removed or modified in any way?
We can only make customizations to the label with a minimum order of 50 per SKU. Some of our retailers add their own label to the exterior of the product. I need a one-time order.
We recommend starting with one of our Assorted Packs. Starter Pack: https://www.swankysweetpea.com/store/p62/HOT_SELLER%21__If_It_Were_My_Store_Starter_Pre-Pack_.html Contains: 72 classic bath bombs $1.88 each 6 assorted jar bath salts $7.00 each 6 assorted donut soaps $3.75 each 4 retro salt shakes $6.00 each Pre-Pack: https://www.swankysweetpea.com/store/p117/Store_Pre-Pack_%3A_Wholesale_Pricing.html Contains: 72 classic bath bombs Is there a phone number we can reach you at
We do not take orders by phone, but you may reach us for questions at sales@swankysweetpea.com! I just want to add my logo to an existing Swanky product.
Great! Use our Add a Label page to get your label added to bath bombs, in quantities of 50, with a minimum of 250 items. Do you sell on Amazon?
We do not sell Swanky Sweet Pea products on Amazon, but some of our retailers do. We are experienced with coordinating with the Amazon marketplace, if you choose to sell there. HOW LONG WILL IT TAKE?
Our team works hard to produce millions of high quality products each year for over thousands of retailers nationwide. Items are made in date range batches so everything is guaranteed fresh. Lead times vary depending on current order volume. Standard orders made directly through the website are 7-14 days. Orders with any customization run 21-45 days from the time of formula and modification approval. LEAD TIMES do not include transit times with FedEx Ground. Be prepared and order any necessary restock at least 3 weeks in advance as to have a healthy display for customers. DO YOU OFFER PRIVATE LABELING?
Do you dropship?
We do not offer dropshipping at this time. Do you produce different shaped bombs?
We no longer offer unique shapes of bath bomb products. How do you protect bombs when more than one are shipped together?
Each item is individually shrink-wrapped. We further wrap items in sets of 6. Packing peanuts or bubble wrap further protect products as needed. Is this product organic and FDA certified?
Our products have not been certified organic and do not need to be certified by the FDA since they are neither food nor drug. External use only |
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